#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(801)763-2162
Tool & Truck Rental(801)763-2168
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
885 West Grassland Dr
American Fork, UT 84003
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Customer Store Reviews

  • 4.6 out of 456 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (456)
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Showing 1-30 of 456 reviews
Ring That Gong!
One day I went to this Home Depot to look for a nut to temporarily replace the lug nut on my antique car. I brought in the old one, so I could match threads. The old nut was expensive and rare. At the check-out counter I accidentally left the old one on the counter and left. On the way home I realized that I had left the old one, and immediately returned. It was gone. Some of the employees helped me search in nearby trash cans, and around the area on the floor, but we couldn't find it. As I was leaving I asked another young woman, at the exit door, if she had seen it. She said she had found it, and had taken it to the lost and found. I thought to myself, who would take a nut to the lost and found? But she had, and soon she returned with my lug nut. As I walked out of the store I rang the gong loudly!
by
    • Recommended
    1 found this review helpful
    Great store to shop.
    Great store to shop. A lot of stock and the staff is really helpful.
    by
      • Recommended
      Great employee
      Our helper in the paint department was cheerful, friendly and helpful! Her name is Jailyn.
      by
        • Recommended
        Best customer service
        I really appreciate the knowledgeable and helpful employees. I can always count on honest advice for my projects and tools to do the right job. They even suggest ways to save money.
        by
          • Recommended
          Great for plumbing DIYers
          Come see Dave in plumbing, there is no problem her can't solve.
          by
            • Recommended
            Pro Service Desk at AF #4417
            Always Appreciate the Pro Reps @ Going Above n Beyond for my Clients . THANK YOU !!
            by
              • Recommended
              Purchase of refrigerator
              We appreciate the attention that we received during this visit. We were shopping around looking for a refrigerator and planned on shopping several stores. The salesperson was so helpful that we decided to purchase on the spot. Features and details met our needs perfectly. Thank you for making this purchase worry free!
              by
                • Recommended
                Clean and excellent employees!
                Anytime I go there, which is often, the store is clean and organized and the employees are so kind and helpful! I love it!
                by
                  • Recommended
                  Excellent customer service
                  After a couple online screw ups the manager Bruce and associate Ana were very helpful rectifying the problem.
                  by
                    • Recommended
                    Great Costumer Care!!
                    If you have any flooring needs please ask for Suzane Vogel! She is very knowledgeable and will ensure your needs are taken care of!
                    by
                      Great store and helpful staff
                      Jared in floor/tile was very friendly and helpful
                      by
                        • Recommended
                        Great store!
                        Has everything I needed and were very helpful.
                        by
                          • Recommended
                          Great feaures
                          Love my home Depot store the people are always so friendly and helpful at my store it's close to my home actually it's right in between the two in linden and American fork I live exactly in the middle of both but I choose American fork because it's so much better as far as being helped with customer service
                          by
                            • Recommended
                            Love Home Depot
                            I don't know where they get these amazing employees
                            by
                              • Recommended
                              Excellent customer service
                              We came in at the end of the evening to buy a fridge. There wasn't an employee in the appliance department, but a manager, Trevor, came to help us and he was diligent in finding answers for us and helped us complete and order, including add-ons and delivery, plus applying all possible discounts. Then he escorted us to customer service and stuck with us while Sara helped us get additional deals by applying for a credit account. Both were so helpful. Appliance purchases have several steps and it's great when it is clear the employees really want to the entire process to go seamless for us and don't just rush through and miss something. It was really a nice experience.
                              by
                                • Recommended
                                Wonderful people
                                Horrible experience 5 years ago and my option has changed. Thanks for the great service Mackerel and E! Their attitudes really cheered me up!
                                by
                                  • Recommended
                                  Best Home Depot.
                                  If you want a Home Depot where people ask if they can help you, and then proceed to do just that, then American Fork has a treat for you! If you want a Home Depot where it feels like employees know how to organize and straighten out the displays, then this is the place! I recently moved from Texas, and while the people there were friendly, this Home Depot just has a whole different level of competency and engagement. It's almost weird. Taylor, Griffin, Andrew, and others I cannot recall their names, they are there day in and day out, just trying to help with projects big and small with efficiency and a smile. It's almost like a time machine to a simpler time when people tried to do more than the minimum.
                                  by
                                    • Recommended
                                    Employees more interested in breaks than in helping
                                    Wanted to buy a drill. Look aisle to aisle, nobody around, okay. I'll find the other items I need. Go to lumber. have to wait for employee on phone discussing his upcoming break. half hour later, back in power tools, no employees. ask up front. they are on 15 minutes break. Only 1 person assigned to that department. Have to wait. 30 minutes later, they come back. Only to find that what I want isn't available. These employees need a break from their breaks. Come on. Don't waste my time like this.
                                    by
                                      Very Awesome employees
                                      I bought a screen door and had a very good experience. The two boys that helped me put my purchase in my car were both so helpful and kind!!😊
                                      by
                                        • Recommended
                                        1 found this review helpful
                                        Great employees
                                        Nicole, Preston, John and Gina are exceptional employees!!
                                        by
                                          • Recommended
                                          1 found this review helpful
                                          Not your average Home Depot
                                          This Home Depot has to be one of the best Home Depot’s I’ve ever been in. The staff is so friendly and helpful. The store was so clean and I definitely will be coming to this Home Depot for all my home improvement needs/supplies.
                                          by
                                            1 found this review helpful
                                            American Fork Home Depot staff rocks
                                            I really want shout out for floor staff, loading staff in all departments. They are really hard working, have so much patience to help me each time I go there. Appreciate you guys. BIG THANK YOU !!!
                                            by
                                              1 found this review helpful
                                              Great customer service!
                                              We bought some plants, tools and a cooler and staff were able to answer our questions and give suggestions. Great customer service!
                                              by
                                                • Recommended
                                                1 found this review helpful
                                                Very Helpful Employees
                                                I had a quick errand and needed to be in and out of Home Depot. There was an employee that helped me quickly find what I needed and got me to a checkout station fast. I was in the store for maybe 10 Minutes. It was exactly what I needed to Happen
                                                by
                                                  • Recommended
                                                  1 found this review helpful
                                                  Extremely Helpful Employees
                                                  They give great advice for us DIYers, especially in the paint department.
                                                  by
                                                    • Recommended
                                                    1 found this review helpful
                                                    Great customer service!
                                                    Everyone was so kind and willing to help! Everything was clean and most was in stock
                                                    by
                                                      1 found this review helpful
                                                      The experience was perfect for my family
                                                      The tools I got have lasted me so long. Will continue to shop here if needed anything from work-home appliances
                                                      by
                                                        • Recommended
                                                        Great place to shop
                                                        This is always great. Employees are always very helpful and in a great mood they are always going to show you where everything is and they are very informative
                                                        by
                                                          • Recommended
                                                          Great store with friendly staff!
                                                          I interacted with 4 Home Depot employees during my visit today, and they were all so friendly, cheerful, and helpful. We also regularly go to this location for the kids workshops, and we’ve had great experiences af those, too. Keep it up!
                                                          by
                                                            • Recommended
                                                            Best place to shop
                                                            This was the best shoping experience ever
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 456 reviews

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