#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(610)770-6408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
1350 Macarthur Rd
Whitehall, PA 18052
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Customer Store Reviews

  • 4.6 out of 552 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (552)
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Showing 1-30 of 552 reviews
WORSE PREMIUM MULCH EVER
I purchased 10 bags of Vigoro black mulch and EVERY ONE WAS full of what I think was WHITE MOLDY SPORES!
by
    Excellent working tools.
    bought the Dewalt set of battery tools, so happy that I did.
    by
      • Recommended
      Good products and great customer service
      I recently purchased a home and have been to this Home Depot a few times now since for appliances and other items. The staff has been very friendly and helpful, and I’ve been happy with all of my trips there!
      by
        • Recommended
        Tim Was Great
        I came into the shop in a near panic looking for a refrigerator & Tim was fantastic. He went the extra mile to help me & give me all the information I needed. I am very appreciative to him.
        by
          Products and pricing that makes a contractors life easier.
          Home Depot is my first choice for products. Best selection and pricing.
          by
            • Recommended
            Good atmosphere
            On my trip yesterday to this Home Depot I stop a worker (Nichole) as she was on her way to the restroom and she still was able to help me with no problem. I got to the front and she was there and actually remembered what I was looking for and checked to make sure I got it. That was very kind of her. That is something you don’t get in most stores today
            by
              • Recommended
              GREAT
              I HAVE BEEN SHOPPING HERE FOR A LONG TIME ITS A CONVENIENT LOCATION AND EASY TO FIND PRODUCTS.
              by
                • Recommended
                Delivery fiasco
                The attempted delivery of my refrigerator was a fiasco. I was not informed of necessary information which caused a failed delivery. Then when I rescheduled, they screwed up the scheduling and it wasn’t going to be delivered on the date. I canceled and have no intention of buying big items from Home Depot again. You need to fix your system.
                by
                  Great customer customer service.
                  I come to this location several times a week. I’m always greeted with a friendly smile. I’m always asked if I need help finding anything and I’m always asked if I got everything I need upon check out. Assistant manager Ron Is super knowledgeable, friendly, and very helpful .
                  by
                    • Recommended
                    Great Service!
                    We experienced some real issues with customer service and the manager on the night of our purchase. I went to the store the next morning to rectify why my delivery was canceled the prior day without my permission. We were greeted by Tom N. who immediately took us to the manager, Carol and another associate Mike. Without the 3 of them Home Depot would have lost us as customers. Kudos to Tom, Mike, and Carol on great customer service and restoring our relationship with Home Depot. If you need help at the Whitehall, PA Home Depot go visit Mike, Tom, or Carol. I promise you won't regret it.
                    by
                      • Recommended
                      WorkerBee
                      The products are high quality at a fair price. Staff is friendly, knowledgeable and always diligent to make sure you get what you came in for.
                      by
                        • Recommended
                        Nice clean store and well stocked
                        No matter what I come in for, I can always find exactly what I need. Weather stripping and a oil-filled radiator heater today.
                        by
                          • Recommended
                          Great workers
                          Multiple employees with great knowledge help me all the time. Great customer service staff as well.
                          by
                            • Recommended
                            Terrible customer service
                            More employees at the self checkout than in the entire store All merchandise behind cages and keyed lock
                            by
                              Individual
                              I had a complicated return/repurchase that the Customer Service person complete took ownership and completed it.
                              by
                                Poor customer service
                                This was my 4th time this week alone, unfortunately was the closet to the property i was currently at.. they are never consistent, and employees with seniority have the worst customer service here.. which is so sad.. enough nasty people in the world. God bless you all
                                by
                                  Great service
                                  We had a total of 3 people giving of their time to help us. And it was not just answering a quick question.
                                  by
                                    • Recommended
                                    Great Store
                                    I love this Home Depot. They regularly have good inventory of things I’m looking for, fair prices and kind employees. I especially love the steak shop out front too!!
                                    by
                                      • Recommended
                                      Great staff member!
                                      Millie helped me checkout and she was very friendly and accommodating. I appreciated that!
                                      by
                                        • Recommended
                                        Ordering matching dryer after a year that I purchased the washer
                                        They had the dryer and it was on sale. Easy to order the dryer. Dion listened and provided exceptional customer service!
                                        by
                                          • Recommended
                                          Loyalty
                                          I have been a loyal customer since 2007. I have gotten a lot of satisfaction from every appliance I've have purchased at Home Depot. Wouldn't shop any where else.
                                          by
                                            • Recommended
                                            rebuilding a deck
                                            Went to Home Depot found all i needed to rebuild my Deck. Price better then most stores.
                                            by
                                              • Recommended
                                              visit impression
                                              well organized plenty of options
                                              by
                                                • Recommended
                                                Great customer service
                                                Ashley and Kelly are great customer service workers who help me with my problems
                                                by
                                                  • Recommended
                                                  Great Gardening Supplies !
                                                  I find that HD has better deals and service than competition in most items but especially garden supplies !
                                                  by
                                                    • Recommended
                                                    Will not recommend anyone for this store
                                                    Extremally bad experience. After spending over $5000 for blinds it is more then a month didn't get any response on installation dates even after calling more then 5 times. everytime they says someone will call in 48 hours but no one ever call back and I have to call them back again to get same answer.
                                                    by
                                                      Excellent customer service
                                                      I purchase several cabinets, Hot Point washer and dryer working very well. Customer service was excellent, directed not only to a good buy on a portable table saw with a stand the Ryobi 10 inch 15 amp compact table saw works well; and it handled cutting laminant countertop without any problem. made nice clean cuts
                                                      by
                                                        Excellent Flooring Department!
                                                        Marc in the flooring department was absolutely awesome! He helped me pick out the carpet and tile for rooms we had measured. I highly recommend using Home Depot for your flooring needs! The process so far has been so easy and stress free! We had one issue with a piece of molding delivered broken and it was taken care of in minutes, absolutely no hassle.
                                                        by
                                                          • Recommended
                                                          VETERAN STATUS NOT SHOWING ON THE HOME DEPOT APP
                                                          TOO MUCH TIME HAS BEEN SPENT BY ME AND OTHER VETERANS WHO ARE REGISTERED AS VETS ON THE HOME DEPOT APP. THE APP IS NOT SHOWING THE VET STATUS AND NO DISCOUNT IS COMING THROUGH UNLESS THE CASHIER STEPS IN TO APPLY DISCOUNT. HOME DEPOT'S PROGRAMMERS NEEDS TO STRAIGHTEN OUT THE GLITCH.
                                                          by
                                                            Great customer service!
                                                            I went in on a whim after leaving another store without the dryer I wanted. Home Depot in Whitehall had the exact same dryer and on a better sale. Richard in Appliances helped us out in getting the best deal for the dryer. When he had some computer issues, Katlyn stepped in and made sure the dryer got delivered to my house in 3 days. Both employees were polite and helpful the entire time! Definitely would stop in again as a first choice next time I need something!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 552 reviews

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