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Filter Reviews By:Rating, Profile, Gender, Age (428)
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Showing 1-30 of 428 reviews
Apr 7, 2024
I really like the appliances and the lights they have
The last few times I've been in there.I have had a great experience.One guy ordered me the black toilet that I wanted.It came in in a timely manner
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Recommended
Apr 2, 2024
Too expensive.. Higher prices than any others in S Mn and N Iowa
I haven't liked Home Depot for many years and they don't care..
by
Mar 13, 2024
Clean store but mostly it is ALL the Employees
When I need something in Pluming their are 2 great that always help me.
When I need mini blinds the girls always help to cut them to the size I needed.
In painting I can bring a old-chip of paint in and they can match it for me.
The Employees MAKE the store. Helpful say Hello and just being there
Thank you all at Home Depot in Albert Lea.
Susan
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Recommended
Mar 8, 2024
GET A CHECK OUT CASHIER AND THROW AWAY THE SELF SERVE MACHINES
Fitting bins are confusing, throw away the plan-o-gram and organize it.
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Mar 2, 2024
Great customer service
Got some lumber that was really good. Fair prices, very friendly and helpful associates, great customer service. A+
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Recommended
Jan 28, 2024
Friendly and helpful
Bought some carpet squares and was helped by a very nice employee. Asked about carpet that would go with either tan or grey walls, showed me some carpet suggestions and gave me samples to go home with. Always a positive experience when I go there to get something.
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Recommended
Jan 17, 2024
Today's Shopping Trip was Saved by Friendly, Helpful and Knowledgeable Employees
Was sent to Home Depot on a hunt for things on a list my folks gave me - a list that was not much help. Thank goodness the employees at HD were helpful and friendly. I was there at mid-morning and it was well-staffed and employees sought me out instead of me having to find them - a real treat.
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Recommended
Dec 29, 2023
Great Customer Service
In trying to purchase vinyl siding, Pro Desk Assistant, Samantha, went our of her way to secure profile and color samples that allowed me to confirm my order. Very pleased and I appreciated her assistance very much!
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Recommended
Dec 9, 2023
Great store!
Your employees are alway so helpful and friendly! If we can't find what we are looking for they go out of their way to help find the item in store or get it ordered for us!
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Recommended
Dec 2, 2023
Super nice checker
Great prices and a young gentleman checked us out after he shut his light off . He did not have to do that , and we definitely appreciated it.
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Recommended
Nov 15, 2023
Friendly Staff
They always help me with what I’m looking for or what I’m trying to do
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Recommended
Nov 10, 2023
Employees
The employees at this store are helpful and friendly. They make finding what you need so easy.
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Recommended
Nov 10, 2023
Nice to see good customer service
On every visit to this store I have experienced customer service that is much better than what I am used to (not that that is saying much these days). Seriously, having a brick-and-mortar store as an alternative to online shopping is refreshing when the people helping you know what they are doing and go out of their way to make your visit a positive experience. My experience has been that they stock what I need, keep their stock up to date, and have actual humans on the staff that can answer questions.
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Recommended
Nov 7, 2023
Love the place
Have been there several times recently. Each time have been greeted and asked if I needed help. Michelle and Kathy at paints. Cindy and Bradley in tools checkouts have been a breeze with Mary, Steve, Darlene. Joan always greets when I see her anywhere in the store!
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Recommended
Nov 4, 2023
Great in-stock selection & great customer service
We went to Home Depot to look for countertops & faucets for our bathrooms. The in-stock selection was very good and gave us many choices. Garrett & Kristilyn went above and beyond to help us.
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Recommended
Oct 25, 2023
Great place to shop
Each time we have went we have a successful trip. You don’t have to go far and people greet you or ask if you need help.
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Recommended
Oct 24, 2023
Excellent service!
I was just in the store with a huge need for advice on how to fix a paint issue with a door. Kathy in the paint department greeted me right away and dove right in to helping me with my problem. She was very knowledgeable about what process and products I should use and took the time to help me with all the details and things I would need for the the job. She was very sweet and friendly. I greatly appreciated her assistance.
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Recommended
Oct 21, 2023
Great variety of home improvement
I bought a shower and flooring
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Recommended
Aug 21, 2023
Best Home Depot ever!
The employees at this location are the best! Always around to make sure you are finding what you need, or to just see how your day is going! Very friendly and kindhearted people at this store!
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Recommended
Aug 14, 2023
great customer service
excellent customer service
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Recommended
Jul 30, 2023
Exceptional Employees
We visited the Albert Lea store multiple times over the weekend. We ran across very helpful, positive, great attitude, upbeat employees. Found everything we needed and were always asked if we needed assistance.
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Recommended
Jul 13, 2023
Fun store… has everything
In addition to being able to find needed items; I like to go just to look around and see what’s available..
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Recommended
Jul 9, 2023
Great customer service.
Bradley went above and beyond to find what I needed, including bring extra to the check out for me.
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Recommended
Jul 1, 2023
Painting supplies
The store had many different brushes and paint supplies to choose from. The employees were very helpful. Mary at the checkout was outstanding.
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Recommended
Jun 18, 2023
Helpfulness
Great customer service
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Recommended
Jun 2, 2023
Poor Staffing
We’ve had repeated negative experiences here, all due to staff who don’t seem to know what they’re doing. Kelly was quite rude, and often it’s much faster to just look for something yourself than ask for assistance. Other stores’ employees seem to have a sense of urgency when you ask for assistance. That does not happen here.
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1 found this review helpful
May 25, 2023
Great employees
I had to return my Ryobi blower. I didn't have my receipt. Employee assisted me in exchanging the blower for a new one. No hassle, helpful Employee. She made the exchange painless.
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Recommended
May 24, 2023
Excellent customer service by all!
Everyone is friendly and very helpful. The cashier whose name is John is fantastic and goes above & beyond.
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Recommended
Apr 30, 2023
Assistant Manager
Tim did an amazing job in going above and beyond to ensure that I got everything that I needed and was knowledgeable about what was necessary to complete the job. He was also very helpful in helping to hand load a large amount of sheetrock as they had a delivery truck that was going to be a long time to unload.
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Recommended
Apr 18, 2023
Excellent visit
I was looking for replacement rolling casters for kitchen chairs. I was directed to the area. Couldn't see them and three people helped me until they were finally found