#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(507)379-8934
Store Hours
Mon-Sat: 7:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2400 Consul St
Albert Lea, MN 56007
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Customer Store Reviews

  • 4.7 out of 428 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (428)
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Showing 1-30 of 428 reviews
I really like the appliances and the lights they have
The last few times I've been in there.I have had a great experience.One guy ordered me the black toilet that I wanted.It came in in a timely manner
by
    • Recommended
    Too expensive.. Higher prices than any others in S Mn and N Iowa
    I haven't liked Home Depot for many years and they don't care..
    by
      Clean store but mostly it is ALL the Employees
      When I need something in Pluming their are 2 great that always help me. When I need mini blinds the girls always help to cut them to the size I needed. In painting I can bring a old-chip of paint in and they can match it for me. The Employees MAKE the store. Helpful say Hello and just being there Thank you all at Home Depot in Albert Lea. Susan
      by
        • Recommended
        GET A CHECK OUT CASHIER AND THROW AWAY THE SELF SERVE MACHINES
        Fitting bins are confusing, throw away the plan-o-gram and organize it.
        by
          Great customer service
          Got some lumber that was really good. Fair prices, very friendly and helpful associates, great customer service. A+
          by
            • Recommended
            Friendly and helpful
            Bought some carpet squares and was helped by a very nice employee. Asked about carpet that would go with either tan or grey walls, showed me some carpet suggestions and gave me samples to go home with. Always a positive experience when I go there to get something.
            by
              • Recommended
              Today's Shopping Trip was Saved by Friendly, Helpful and Knowledgeable Employees
              Was sent to Home Depot on a hunt for things on a list my folks gave me - a list that was not much help. Thank goodness the employees at HD were helpful and friendly. I was there at mid-morning and it was well-staffed and employees sought me out instead of me having to find them - a real treat.
              by
                • Recommended
                Great Customer Service
                In trying to purchase vinyl siding, Pro Desk Assistant, Samantha, went our of her way to secure profile and color samples that allowed me to confirm my order. Very pleased and I appreciated her assistance very much!
                by
                  • Recommended
                  Great store!
                  Your employees are alway so helpful and friendly! If we can't find what we are looking for they go out of their way to help find the item in store or get it ordered for us!
                  by
                    • Recommended
                    Super nice checker
                    Great prices and a young gentleman checked us out after he shut his light off . He did not have to do that , and we definitely appreciated it.
                    by
                      • Recommended
                      Friendly Staff
                      They always help me with what I’m looking for or what I’m trying to do
                      by
                        • Recommended
                        Employees
                        The employees at this store are helpful and friendly. They make finding what you need so easy.
                        by
                          • Recommended
                          Nice to see good customer service
                          On every visit to this store I have experienced customer service that is much better than what I am used to (not that that is saying much these days). Seriously, having a brick-and-mortar store as an alternative to online shopping is refreshing when the people helping you know what they are doing and go out of their way to make your visit a positive experience. My experience has been that they stock what I need, keep their stock up to date, and have actual humans on the staff that can answer questions.
                          by
                            • Recommended
                            Love the place
                            Have been there several times recently. Each time have been greeted and asked if I needed help. Michelle and Kathy at paints. Cindy and Bradley in tools checkouts have been a breeze with Mary, Steve, Darlene. Joan always greets when I see her anywhere in the store!
                            by
                              • Recommended
                              Great in-stock selection & great customer service
                              We went to Home Depot to look for countertops & faucets for our bathrooms. The in-stock selection was very good and gave us many choices. Garrett & Kristilyn went above and beyond to help us.
                              by
                                • Recommended
                                Great place to shop
                                Each time we have went we have a successful trip. You don’t have to go far and people greet you or ask if you need help.
                                by
                                  • Recommended
                                  Excellent service!
                                  I was just in the store with a huge need for advice on how to fix a paint issue with a door. Kathy in the paint department greeted me right away and dove right in to helping me with my problem. She was very knowledgeable about what process and products I should use and took the time to help me with all the details and things I would need for the the job. She was very sweet and friendly. I greatly appreciated her assistance.
                                  by
                                    • Recommended
                                    Great variety of home improvement
                                    I bought a shower and flooring
                                    by
                                      • Recommended
                                      Best Home Depot ever!
                                      The employees at this location are the best! Always around to make sure you are finding what you need, or to just see how your day is going! Very friendly and kindhearted people at this store!
                                      by
                                        • Recommended
                                        great customer service
                                        excellent customer service
                                        by
                                          • Recommended
                                          Exceptional Employees
                                          We visited the Albert Lea store multiple times over the weekend. We ran across very helpful, positive, great attitude, upbeat employees. Found everything we needed and were always asked if we needed assistance.
                                          by
                                            • Recommended
                                            Fun store… has everything
                                            In addition to being able to find needed items; I like to go just to look around and see what’s available..
                                            by
                                              • Recommended
                                              Great customer service.
                                              Bradley went above and beyond to find what I needed, including bring extra to the check out for me.
                                              by
                                                • Recommended
                                                Painting supplies
                                                The store had many different brushes and paint supplies to choose from. The employees were very helpful. Mary at the checkout was outstanding.
                                                by
                                                  • Recommended
                                                  Helpfulness
                                                  Great customer service
                                                  by
                                                    • Recommended
                                                    Poor Staffing
                                                    We’ve had repeated negative experiences here, all due to staff who don’t seem to know what they’re doing. Kelly was quite rude, and often it’s much faster to just look for something yourself than ask for assistance. Other stores’ employees seem to have a sense of urgency when you ask for assistance. That does not happen here.
                                                    by
                                                      1 found this review helpful
                                                      Great employees
                                                      I had to return my Ryobi blower. I didn't have my receipt. Employee assisted me in exchanging the blower for a new one. No hassle, helpful Employee. She made the exchange painless.
                                                      by
                                                        • Recommended
                                                        Excellent customer service by all!
                                                        Everyone is friendly and very helpful. The cashier whose name is John is fantastic and goes above & beyond.
                                                        by
                                                          • Recommended
                                                          Assistant Manager
                                                          Tim did an amazing job in going above and beyond to ensure that I got everything that I needed and was knowledgeable about what was necessary to complete the job. He was also very helpful in helping to hand load a large amount of sheetrock as they had a delivery truck that was going to be a long time to unload.
                                                          by
                                                            • Recommended
                                                            Excellent visit
                                                            I was looking for replacement rolling casters for kitchen chairs. I was directed to the area. Couldn't see them and three people helped me until they were finally found
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 428 reviews

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