#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(210)832-2404
Tool & Truck Rental(210)832-2411
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
435 Sunset Rd W
San Antonio, TX 78209
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Customer Store Reviews

  • 4.4 out of 458 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (458)
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Showing 1-30 of 458 reviews
I love this Home Depot it's close to home, very friendly employees, very clean store always has what I need from door locks to drills, and my favorite thing to buy house plants!
by
    • Recommended
    Good job
    by
      • Recommended
      Paint Staff helpfulness
      Francisco at the paint department was very helpful and kind to answer questions and savvy of knowledge about products I needed
      by
        • Recommended
        Always clean and in place. Employees are friendly and courteous
        I have bought several types of items in the past keep coming back since I am never disappointed
        by
          • Recommended
          Great Customer Service, Bad Garden
          Kaitlyn in Lumber has great customer service, but felt like Garden has alota trip hazards
          by
            website is contradictory to in-store stock & employee is worthless
            trying to buy spackling - 28 in stock per website; nope and employee is not helpful; bought similar product but had to return it; maybe DAP has changed labels and identifying information?
            by
              Great attitude of employees
              The politeness of the staff was amazing.
              by
                • Recommended
                Fabulous store!
                Whether I am shopping in person or online, curbside pickup, all area are great. The employees are extremely helpful and kind and knowledgeable! The store is clean and well organized as well!
                by
                  • Recommended
                  Best awrvice
                  AJ went above band beyond trying to help us with our purchase I left very pleased and will remember this store I, I normally go to walzem but he made this store my favorite by far
                  by
                    • Recommended
                    Great service!
                    Naomi was extremely helpful. She recommended what I needed and I was so grateful to have her help!
                    by
                      • Recommended
                      Great customer service.
                      This particular Home Depot has always been good to me and my family. Very friendly customer service reps
                      by
                        Great selection and prices
                        I bought several flowers today and they are always in great condition. The prices are very reasonable and the help is kind and very helpful. I love this Home Depot.
                        by
                          • Recommended
                          Customer service
                          I enjoy going into the Home Depot to purchase all my items needed for my home and my job due to the satisfactory of the customer service given at the pro desk. Sonia is always helpful and always treat us like family. We enjoy coming to this Home Depot due to the fact that her customer service is always above and beyond and we are very thankful for her and her service.
                          by
                            • Recommended
                            Customer engagement
                            The level of customer engagement at this store compared to the six other Home Depots I shop in the area make every visit feel as though they are "doing something special or provide service that was “above and beyond” your expectations".
                            by
                              • Recommended
                              Favorite Home Depot
                              I always show here ! Convenient and great staff … knowledgeable and willing to help
                              by
                                Great customer service reps at store
                                I had a recall on my lawn mower. I brought it in they looked it up and told me how sorry that this happen and then took it and helped me find a new one. !
                                by
                                  • Recommended
                                  Poor return policy.
                                  I unfortunately grabbed wrong size air filter. Figured it would be safe to bring the item in and do an even price exchange for the correct size. The young lady working the desk refused to do exchange or give me enough credit to get the equivalent filter. 🤷🏻‍♀️
                                  by
                                    Great customer services
                                    Every single time I go there the customer service is great no problem getting help
                                    by
                                      • Recommended
                                      Laziest Employees - except those over 50
                                      I've never had such a horrible experience. Usually there's not enough employees in the store, but this store had a lot of employees and they were literally hiding or walking away to avoid customers. Only 2 employees, over 50 yrs of age, were friendly, efficient & helpful. Otherwise, it was a disgusting display.
                                      by
                                        Great customer service
                                        Venus was very helpful when I needed help at the service desk. Very pleasant too!
                                        by
                                          • Recommended
                                          My favorite Home Depot
                                          Bought our water heater
                                          by
                                            • Recommended
                                            Great Customer Service
                                            Venus went out of her way to help me with my return. She has a very pleasant personality and makes me want to come back….over and over again!
                                            by
                                              • Recommended
                                              Best customer service by Christina
                                              I have never had a better customer service representative! If you need direction on services at Home Depot Christina is your go to!
                                              by
                                                • Recommended
                                                Dave star employee ⭐
                                                Best customer service I have ever experienced at Home Depot. (All locations in S.A.) I would like to thank him for being so friendly, helpful and professional. He's a real assist. Dave in flooring.
                                                by
                                                  Great service in Appliance Department!
                                                  Timmye Nichols was thorough and patient with all of my questions.
                                                  by
                                                    • Recommended
                                                    Today's Great Experience
                                                    Today, I was approached by an employee that was extremely professional, very willing to help and stayed with me the entire time filling my list of wanted items. His name was Clarence, and he made my visit very short and sweet and located everything I needed. Hat's off to Clarence.
                                                    by
                                                      • Recommended
                                                      Great customer service!
                                                      Pat at the front is always so pleasant and helpful!
                                                      by
                                                        • Recommended
                                                        Poor service
                                                        I waited for over 39 minutes for someone to help make a simple key. No one showed up and the person that did over to help didn’t know how to use the machine and my keys didn’t work.
                                                        by
                                                          Great Customer Service
                                                          Patricia Stockwell gave excellent customer service. She turn a bad experience at two other locations into a good experience.
                                                          by
                                                            • Recommended
                                                            Customer service says alot
                                                            This store was the best. Everyone was so helpful and nice. Big shout out to Naomi at the customer service desk for helping me with the return and store credit card. She rocks
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 458 reviews

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