#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(770)917-5134
Tool & Truck Rental(770)917-5140
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
3355 Cobb Pkwy
Acworth, GA 30101
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Customer Store Reviews

  • 4.6 out of 609 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (609)
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Showing 1-30 of 609 reviews
Great shopping experience!
We had an absolutely excellent shopping, sales, and delivery experience. Our salesperson allowed us to wander, then stepped in once we needed assistance. SHe shared observations and insights, and made the sale easy. Our delivery team was diligent in protecting our property and showing us everything needed to have a successful new refrigerator.
by
    Unfriendly Customer Policies Interest Rates in the Usury Category
    Lousy policy on Storm Doors and limited inventory on in stock items. Items you should have in stock but don’t apparently require special order and changes not allowed. 29.99 interest rate on a Home Depot card is Criminal!
    by
      Great experience.
      Came in to buy a mini refrigerator. Was met by Michele who was very helpful regardless that that was not her area of expertise. Then we were met by Jason. It was a customer service guy came over and helped me and my wife eliminator options and get us to the right price. We purchased our refrigerator with Tiffany who was also great. And then we were met by Michele and George who helped load the refrigerator under the back of my truck. I didn’t have cargo straps at the moment in my truck so my wife ran in to get some came out with the straps was met by Rodney in the parking lot who was right there with the screwdriver to help us open up the cargo straps . All around this was an extremely great experience. You should be proud of all of your workers that are listed above. They’re an asset to Home Depot. Keep up the good work guys. God bless.
      by
        • Recommended
        Bad customer service
        They did not delivered the item on the date stated on the delivery order an email confirmation,I had everything lined up for installation the item wasn’t even shipped from where it had to come from.
        by
          Excellent customer service
          Absolutely an awesome sales team at this Home Depot. Elaine was fantastic!!
          by
            • Recommended
            Many good experiences
            Hi, I've been very happy with the quality of service and product availability.
            by
              • Recommended
              Replacement Windows
              This might be premature to comment on our experience with Home Depot and the installation of replacement windows. A neighbor referred us to Dirk Quartemont. Dirk had represented Home Depot in installing replacement windows in her home. Dirk had proven himself to be honest and very willing to accommodate his customers wants and needs. We have not had our windows installed yet; however, we found Dirk to be punctual, professional, patient, and knowledgable. I hope to comment again following the installation of windows and hope to be able to report, as my neighbor, that Home Depot's window installations are five star.
              by
                • Recommended
                Hometown Home Depot
                Our family have been regular customers to this location for years, and have always had great service and great choices. When we needed an installation done like our front door, the contractor was nice, professional and proficient. When we replaced both of the toilets, that contractor was careful to check his installation was as perfect as possible. When we had to replace the closet rails, staff advised us on the best choice, & we installed it ourself. Overall, we tend to go to Home Depot on almost every home project and hardware items.
                by
                  Exceptional Service
                  We've been shopping at Home Depot for decades and have never received as knowledgeable, helpful, and kind, service as we experienced at the Acworth GA location today. Thank you Andy!
                  by
                    • Recommended
                    Amazing Level of Assistance
                    Went to the Acworth, GA Home Depot needing a number of items in the Lighting/Ceiling Fan Section and was surprised when, after asking for help, the Assistant Store Manager, Patti, appeared offering to help us with our somewhat complicated purchase. We were even more surprised when we learned she was in charge of the store on the day we were there. Notwithstanding the demands on her time and how busy she was, Patti provided an outstanding level of customer support and service! She clearly is one of Home Depot's BEST! With her help, we completed one of our best ever shopping experiences at Home Depot. That is saying something given the number of times we routinely go to Home Depot for all manner of things.
                    by
                      • Recommended
                      2 phenomenal goto employee
                      Michelle has been working at that store for several years and is consistently an amazing employee that helps customers with their needs and solutions. She is one of three Home Depot employees I consider top performers. Michelle is an employee who adds so much value to the customer experience! Phenomenal experience & helpful. I've been shopping at HD for decades and there are 3 "go to" employee within the area that I love. Sam, from west Cobb for plumbing issues, and Jim & Michelle from 156!
                      by
                        best customer service
                        problem with garage opener they help to get another one even after two year with some discount
                        by
                          • Recommended
                          Special Thanks for the great service today
                          I would like to give a shoutout to TY for the great service you provided me today. Thanks for the friendly helpful service. Keep up the good work!
                          by
                            • Recommended
                            Kitchen Designers are fantastic! They are so creative and helpful to those of us who are rather new to selecting tile, counters, cabinets, and fixtures.
                            The designers are so creative and helpful to those of us who are rather new to selecting tile, counters, cabinets, and fixtures. The entire group works very well together.
                            by
                              • Recommended
                              Great customer service
                              Isle does a great job.
                              by
                                • Recommended
                                Great Selection
                                This particular store is easy to find what you need
                                by
                                  • Recommended
                                  Sally was helpful
                                  Sally helped me immediately find a irrigation valve terminal for my lawn and saved me a lot of time walking the store. 5/5 stars for Sally! Thank you!
                                  by
                                    • Recommended
                                    Great Experience!
                                    We have purchased flooring from this location on several occasions and I can't say enough positive things about our experience with Eileene. She is simply so knowledgeable and helpful and it makes the process a pleasant experience.
                                    by
                                      • Recommended
                                      Misleading
                                      I bought the ryobi deal online and paid and got to the store you didn’t have it and then I ended up paying $40 more for your mistake.
                                      by
                                        Russell taking care of business!
                                        Russell did a fantastic job representing home depot and taking care of me as a customer. He made sure that I found what I needed including walking me through multiple departments and thinking creatively on the challenge I needed to solve. Very easy to get along with, comfortable, thanked me for my visit, and could tell he truly enjoyed helping customers and working for home depot. Hang onto this employee!
                                        by
                                          • Recommended
                                          Exceptional Customer Service
                                          JP in Lumber most definitely goes above and beyond with exemplifying passion in his work with excellence. He helped us from start to finish with our needs and we are well pleased. We absolutely recommend his expertise and professionalism at this location.
                                          by
                                            • Recommended
                                            Great Experience
                                            I was out looking at appliances for most of the day. When I went to this Home Depot the associate was fantastic and extremely knowledgeable.
                                            by
                                              • Recommended
                                              Outstanding Customer Care
                                              Mr McQueen provided exceptional outstanding customer care. We even came back the next day, and Mr McQueen provided the same awesome service, out hussleing his fellow employees on a very hot day, with a line of customers waiting.....
                                              by
                                                • Recommended
                                                The employees in this store are outstanding. Eager to help and they are always smiling.
                                                Every product that I have purchased has been absolutely fine. I love their rigid tools especially having the guarantee.
                                                by
                                                  • Recommended
                                                  CSR
                                                  Products met my need with assistance from Jim and Andy Please keep up the great great job
                                                  by
                                                    • Recommended
                                                    Great Employees!
                                                    Love this Home Depot! They always go above and beyond and the employees there are always so nice and friendly!
                                                    by
                                                      • Recommended
                                                      Acworth Home Depot is Awesome
                                                      Everyone is attentive and friendly. No one is pushy. All seem happy to be working there.
                                                      by
                                                        • Recommended
                                                        Lovely Service
                                                        All cashier weee helpful and so kind to me during my visit.
                                                        by
                                                          • Recommended
                                                          Great Home Depot
                                                          I love this location and the employees are the best. Tiffany at customer service really cares about the customers and her job. She always goes above and beyond.
                                                          by
                                                            • Recommended
                                                            I'm new in the area and its been great to visit here
                                                            I'm so happy I came to this location where ILSE, helped me in the paint department . She was professional , knowledgeable , very friendly and she went over and beyond to retrieve things I needed at my request or from her suggestions. I came here after several bad experiences at Sherwin Williams.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 609 reviews

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